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HomeFundingAirport lounges in India are often overcrowded, resembling busy railway stations

Airport lounges in India are often overcrowded, resembling busy railway stations

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Travelers are flocking to airport lounges for complimentary food, drinks, comfortable seating, and charging outlets. However, with a surge in the number of passengers with debit and credit cards offering lounge access, the lounges have become overcrowded.

 Initially meant for business travelers seeking a quiet and productive environment, lounges have now turned into spaces for anyone with a card, leading to operational challenges for airports and credit card companies.

 These companies pay lounges a fee for each cardholder entering, with the hope that they will make additional purchases. To boost credit card penetration, lounge access was offered as a perk, but now many operators are devaluing this offering by imposing minimum spending requirements and visit caps.

 As a result, solo travelers are now often found in food courts working on laptops, reflecting a shift from the lounge’s original target demographic of business travelers.

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